Wiltshire Council Prevention & Well-being Strategy
Promoting the strategy and ensuring the language used is accessible and easily understood
About the Project
Wiltshire Council approached Voice It, Hear It to carry out an engagement project to support with the development of its Prevention & Well-being Strategy
The strategy’s goal is to promote proactive health and well-being measures, encouraging independence and reducing or delaying the need for care services. Wiltshire Council envisions building resilient communities where individuals can live independently, make informed decisions, and feel valued.
The overall aims of the engagement activity were to promotion the Prevention and Well-being Strategy and to clarify terminology used in the strategy to ensure it is accessible and easily understood.
Key Highlights
The results revealed broad support for the Wiltshire Council Prevention Strategy, with significant agreement on the importance of advice, collaboration, and early intervention services.
Simplification of language
Many found the language used in the strategy too technical and recommended using simpler, clearer terms.
Focus on practical implementation
Respondents expressed a desire for the strategy to include more actionable steps and tangible outcomes.
Accessibility and awareness
Ensuring that all services and resources are easy to access, well-publicised, and inclusive for diverse needs.
Strong support for advice and information
Respondents emphasised the importance of clear, accessible guidance without limiting access to essential services.
Mixed feedback on Technology Enabled Care (TEC)
While the benefit of TEC was recognised, there were concerns about over-reliance on technology over human interaction.
Collaboration with health partners is critical
Respondents stressed the need for seamless coordination across services to enhance care delivery.
Importance of supporting transitions for young people
Participants highlighted the necessity for dedicated support to ensure smooth transitions from youth to adult services.
Call for clearer, simpler communication
Many respondents urged the use of plain language and consistent information sharing across sectors.
Wiltshire Council Prevention & Well-being Strategy Consultation Report
Findings from the project are presented in the report which you can download using the ‘download report’ button.
For questions about the report, please email: voice@communityfirst.org.uk
“These webpages ( Your Care Your Support) are a great resource when you need information quickly, and they are easy to navigate.”
“Over-reliance on TEC (technology enabled care) is risky; human interaction is still essential.”
Feedback and Next Steps
You Said, We Did
Following the completion of a Voice It, Hear It engagement project. Wiltshire Council will share a project update outlining how the feedback from this project has been considered and acted on. This update will usually follow within six months.
Funded by:
